Business man using phone in lobby

Lost Card

If your debit card is lost or stolen, please call (501) 982-4511 or (800) 982-4511 immediately. We have 24/7 Customer Support, who will be able to assist you.

Unless you have been grossly negligent or engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Mastercard debit card. This does not apply to ATM transactions or transactions using your Personal Identification Number, which are not processed by Mastercard.